Terms and Conditions
PAYMENT, DELIVERY, RETURNS / ONLINE PURCHASE POLICY
The terms and conditions contained herein, along with the Privacy Policy and Agreement, govern our relationship regarding the use of Maccao Chocolates website by you. Please read this Agreement carefully before entering into a transaction. All transactions entered into will be legally bound by this agreement.
Your transactions on this website are subject to this Payment, Delivery, and Returns Policy, Terms and Conditions, and our Privacy Policy available on this website.
This website is operated by Maccao, a brand registered under the relevant laws of India. By placing an order on this site, you are entering into a purchase/sale transaction with Maccao.
Definitions:
- Agreement: The acceptance of terms and conditions as detailed herein, including all schedules, appendices, annexures, privacy policy, and any amendments.
- Site: The online shopping portal operated by Maccao Chocolates, providing a platform for shoppers to purchase listed products.
- Vendor/Seller: The entity offering products for sale on the site.
- Customer/Buyer: Any entity purchasing products from the site.
- User/You: Any entity accessing or using the services provided on this site.
Eligibility: You represent and warrant that you are competent and eligible to enter into legally binding agreements and have the requisite authority to bind the other party to this Agreement. You shall not use this site if you are not competent to contract under applicable laws.
Term: This Agreement remains in force as long as you use the site. By clicking the “Proceed to Payment” button, you agree to abide by this Agreement, our Privacy Policy, and applicable laws.
Termination: Either the User or Maccao Chocolates may terminate this Agreement at any time, with or without cause. Maccao Chocolates reserves the right to terminate your access to the site without notice at its sole discretion.
Modification of Terms and Conditions: Maccao Chocolates may modify these terms at any time without prior notice. Continued use of the site indicates your acceptance of any modifications.
Online Shopping Platform: Users are advised to exercise prudent judgment before entering into any transaction. Maccao Chocolates is not liable for errors or omissions.
Product Pricing: Prices listed on the website are current and may change without notice. Errors in pricing may result in order cancellation with a full refund provided.
Payment Options: Available payment methods include domestic and international credit cards, Visa Debit cards, and net banking from select banks in India.
Security: Transactions on the website are protected by SSL encryption. Payment details are processed securely through authorized payment gateways.
Shipment of Products: Purchases are shipped from our offices in Kerala, India. Deliveries are made within 2-7 days of payment receipt. Delivery times are typically 10:30 AM - 7:00 PM, Monday to Saturday
Delivery Policies:
- Goods must be signed for upon delivery.
- Incorrect addresses or absence of the recipient may result in failed delivery. Additional charges may apply for redelivery.
- Claims for shortages or damages must be reported on the day of delivery.
Governing Law and Jurisdiction: This website is owned and controlled by Maccao Chocolates in Kochi, India. All disputes are subject to the exclusive jurisdiction of the courts in Kochi, Kerala, India.
Intellectual Property Rights: Maccao Chocolates retains proprietary rights to its brand name, logos, and other identifying marks. Unauthorized use is prohibited.
Entire Agreement: These Terms and Conditions, along with the Privacy Policy and other policies, constitute the entire agreement between you and Maccao Chocolates regarding use of the site.
Submissions: Suggestions, ideas, or other content contributed to the site will be treated as non-confidential and non-proprietary, granting Maccao Chocolates a license to use such content without further approval or compensation.
Delivery Charges: Shipping and handling rates may vary based on location and order size. These charges will be displayed at the time of checkout.
Contact Information: For inquiries regarding terms and conditions, payment, or delivery, please contact us at: Email: hello@maccaochocolates.com