Privacy Policy

Maccao Chocolates is committed to maintaining the highest standards of secure transactions and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data and your rights regarding the information shared with us.

Scope of the Privacy Policy

This Privacy Policy applies to all information collected through our website, promotional platforms, and other communication channels. It also covers how we protect this information and the choices you have regarding the use of your personal data.

Changes to the Policy

Our Privacy Policy may change from time to time without prior notice. Please review it periodically to stay updated.

1. Collection of Personal Information

We collect only essential information to deliver high-quality services and a seamless user experience.

Information we may collect includes:

Your name, email address, phone number, and postal address.
Payment details (processed securely through payment gateways).
Preferences for products, services, or events.
Technical details such as IP address, browser type, and browsing history.

2. How We Use Your Personal Information

Your data is collected to:

Process orders and manage transactions.
Offer a customized shopping experience.
Provide updates on new launches, promotions, and events.
Respond to customer queries and feedback.

We ensure that your personal data is never sold, rented, or shared with unauthorized third parties.

3. Payment Information

Maccao Chocolates does not store your credit card, debit card, or banking information. Payment details are securely processed through accredited third-party payment gateways compliant with industry standards.

4. Security Measures

We have robust security measures, including SSL encryption, to protect your personal data from unauthorized access or misuse.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

Identify returning customers.
Provide personalized recommendations.
Analyze website traffic and improve usability.

You can manage cookie preferences through your browser settings.

6. Communications and Marketing

If you provide your contact information, you may receive:

Newsletters featuring product launches and offers.
Text messages or emails about exclusive deals and events.

You can opt-out of promotional communications anytime by following the “Unsubscribe” link or contacting our customer support.

7. Sharing of Information

We may share your information with trusted partners and service providers for purposes such as:

Processing orders and deliveries.
Hosting our website and managing analytics.
Conducting customer satisfaction surveys.

All third parties handling your information are required to adhere to this Privacy Policy.

8. Your Rights

You have the right to:

Access and review the personal data we hold about you.
Modify or update your information.
Request deletion of your data, subject to legal obligations.
Opt-out of marketing communications.

9. Contact Us

If you have any questions about our Privacy Policy or wish to exercise your rights, contact us at:

Email: hello@maccaochocolates.com
Phone: 7907033504
Address: Maccao, Unit#53/1006A, Paradise Road, Vyttila

Consent

By using the Maccao Chocolates website or services, you consent to the collection and use of your information in accordance with this Privacy Policy.